Q.01Do you really only work with health brands?
Yes. Every active client is in health, medical, pharma, wellness or healthtech. We turn down briefs outside health because the depth of our regulatory and category expertise is the whole point of choosing us. If your business isn't in this space, we're probably not the right agency for you.
Q.02How do you handle TGA and AHPRA compliance in ad copy and content?
Compliance is a built-in step in every campaign, not an afterthought. Ad copy, landing pages and content briefs are written against the relevant code (TGA Therapeutic Goods Advertising Code, AHPRA practitioner advertising guidance) before they go to your internal review. We work with your medical, regulatory or legal team rather than around them, which means fewer revision cycles and no campaigns paused mid-flight.
Q.03What does engagement look like and how is it priced?
We work on monthly retainers structured around outcomes, not hours. Most engagements bundle two or three services (e.g. SEO + paid + CRO). Retainers typically start in the mid-four figures and scale with programme depth and ad spend. After the form, the first conversation is a 30-minute scoping call to see if we're a fit on both sides.
Q.04How quickly do health clients typically see results?
Paid media: meaningful Quality Score and CPA improvements inside the first 30 days. CRO: first uplifts published in 4 to 6 weeks. SEO: traffic momentum from month two, with category-shifting growth from month four onwards. Anything faster is a red flag in regulated health categories. We'd rather under-promise the timeline and over-deliver the durability.
Q.05Do you only work with Australian health brands?
Yes. Vine is headquartered in Sydney and focused on Australian health brands, from ASX-listed companies to founder-led challengers. That focus is the point: we know the TGA and AHPRA environment, the AU search landscape, and the distribution patterns in AU pharmacy, GP, allied health and DTC.
Q.06Can we keep our existing creative or media partners?
Often, yes. We integrate with internal teams and other agency partners regularly. Many of our retainers sit alongside in-house brand or content teams. We'll be honest in the scoping call if we think the structure won't work, rather than carve out a partial scope that under-delivers.